Support

Write to thomas.suen1234@icloud.com. We answer every message.

Winding a seal

Tap the crown icon, then fold the phone partway and tilt the screen. Each detent changes the length, from 5 to 120 minutes. Rest on the one you want for a moment, then close the phone to seal it.

Ending a seal

Press and hold the cover for about a second. Or open the phone: after five seconds the seal breaks and pauses, and you can resume or end it.

Restoring purchases

Open Settings (the loupe icon) and tap Restore purchases. The Charnière Pass and the First Series follow your Apple Account.

Cancelling the Pass

In Settings, tap Manage subscription, or go to Settings > Apple Account > Subscriptions on your iPhone.